The Dubai Police General HQ added another certificate to its record of achievements by securing ISO 18295-1:2017 (Call Center Management System) Certification, making them the first police institution in the UAE to receive this accolade.
The Dubai Police’s non-emergency hotline 901 received 121,785 calls during the third quarter of this year. Of them, 78,423 calls were answered within 20 seconds.
As part of KPMG’s ongoing efforts to raise awareness of key industry developments, KPMG in Bahrain is calling out…652 Views | the publication reaches you by | Dubai Today
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The global freelancing market is set to grow $20bn by 2020. Where does the market stand here in…