The station is located in the dnata Travel store on the lower ground level of the mall, where the DUBZ team checks in customers for their flights, prints their boarding passes, weighs and secures their baggage and ensures they are delivered to the airport and loaded onto the aircraft.
DUBZ customers can arrive at the terminal up to 60 minutes before their flight, where they can proceed straight to passport control.
DUBZ provides its services to passengers of nine airlines, including flydubai, SAUDIA, flynas, China Southern, Kuwait Airways, Gulf Air, SaudiGulf, Royal Jordanian and Ethiopian Airlines.
Like most shops in the Dubai Mall, the DUBZ check-in station is also open seven days a week, from 10am to 10pm.
The service is available from Dh99, which covers the check-in fee for one passenger with one piece of luggage. Additional pieces of luggage can be added for a fee of Dh40 each. The service price is capped at Dh249 covering up to 10 bags.
Omar Abou Faraj, CEO and Co-Founder of DUBZ, said:
“Travelling and shopping in one of the world’s largest malls on the same day has never been so easy. We are thrilled to be launching our popular remote check-in services at The Dubai Mall, adding more value to our offering. We stay focused on ensuring a hassle-free travel experience for the residents and visitors of Dubai through innovative and secure services.”
Antonio Fellino, Vice President of Retail & eCommerce for dnata Travel UAE, said:
“We are delighted to partner with DUBZ to offer travellers a convenient way to check-in for their flights from our flagship store at The Dubai Mall. We are sure that the innovative product of DUBZ will be popular among customers, who can now take advantage of the two companies’ excellent value services at the same time and location. We look forward to our successful cooperation.”
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